Amazing Opportunity
CGI is Conducting placement drives
for the position of Service Desk Analyst
in Bangalore, India.
CGI Recruitment 2022:-
Position: Service Desk Analyst
Salary: 3.8 LPA
Degree: Any Graduation and Post Graduation
Branch: Any Stream
Batch: 19/20/21/2022
Experience: Freshers/Experienced
Location: Bangalore, India
Location: Bangalore, India
JOB DESCRIPTION:-
- Respond to requests for technical help by using following prescribed tactics.
- Research reported incidents the use of to be had information assets and tools. Diagnose, triage and solve hardware, software program, programs or primary network-associated issues.
- Log all contacts and document all the sports and outcomes appropriately and absolutely in the incident control device.
- Assign unresolved tickets to the appropriate help group.
- active monitor, follow up and expertise the solution of assign and stops ticket.
- Identify and strengthen tickets requiring pressing interest and movement.
- Stay present day with gadget statistics, modifications and updates.
- Adhere to work schedules, attendance and depart policies.
IMPORTANT POINTS:-
- Any UG/PG degree.
- Excellent talking and writing competencies in English with a impartial accessory, correct grammar and syntax.
- Knowledge of the way to use laptop and primary cognizance of Microsoft gear like phrase, excel and many others.
- Willingness to labour in any time environment on rotational shift.
- Ability to assume virtually, examine the hassle and take necessary steps to restoration the problem
- Communication (Oral/Written)
- Customer Service & Support
- Problem Solving/Decision Making
About CGI:-
While generation is on the heart of our customers’ digital transformation, we remember the fact that humans are on the heart of business achievement.
When you be part of CGI, you turn out to be a depended on advisor, taking part with colleagues and clients to carry forward actionable insights that deliver meaningful and sustainable results. We name our personnel “contributors” because they are CGI shareholders and owners and proprietors who enjoy operating and developing collectively to build a corporation we’re proud of. This has been our Dream for the reason that 1976, and it has added us to wherein we are these days — one of the world’s largest independent companies of IT and enterprise consulting offerings.
At CGI, we understand the richness that range brings. We attempt to create a work subculture in which all belong and collaborate with customers in building extra inclusive groups. As an same-opportunity enterprise, we want to empower all our members to prevail and grow. If you require an lodging at any factor in the course of the recruitment method, please let us know. We can be satisfied to help.
Ready to emerge as a part of our fulfilment story? Join CGI — where your ideas and movements make a distinction.
Founded in 1976, CGI is amongst the largest IT and enterprise consulting offerings firms inside the world. We are insights-driven and effects-based to help boost up returns in your investments.
