COGNIZANT is establishing off-campus drives for the position of Trainee in PAN, India. Eligible candidates please follow the required steps and prepare well for the position. Please find the Apply Link below.
COGNIZANT Recruitment 2022:-
Position: Trainee
Salary: 2.5 – 4 LPA
Degree: BCA/B.Sc/B.Com/BBA/B.Tech/PG
Branch: Any Stream
Batch: 19/20/21/2022
Experience: Freshers
Location: PAN, India.
JOB DESCRIPTION:-
- Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side Services and other business applications to our global customers
- Interact with end-users fluently, understand and resolve technical issues over various channels of support
- Hold high degree of conversational skills since written and verbal communication are essential
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- To maintain business agreed timelines and resolve issues within that time line
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
CANDIDATE REQUIREMENTS–
- Experience required – Minimum 3 months to maximum 12 months (Voice, Technical/IT support, Service desk, Desktop support, IT help desk)
- B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc
IMPORTANT POINTS:-
- Clarify user queries and work collaboratively to ensure there is no business impact
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks
- Industry standard business hours with rotational shifts to support global customers
- Delivery locations across India encouraging relocation based on business requirement
