McAfee is establishing off-campus drives for the position of IT Service Desk in WFH, India. Eligible candidates please follow the required steps and prepare well for the position. Please find the Apply Link below.
McAfee Recruitment 2022:-
Position: IT Service Desk
Salary: Up to 3.5 LPA*
Degree: B.Tech/M.Tech/M.E/MCA/BCA/MBA
Branch: Any Stream
Batch: 20/21/2022
Experience: Freshers
Location: WFH, India.
JOB DESCRIPTION:-
- You will be providing L1 support to members of staff and communicating with users across all offices, over the phone, via email and instant messaging platforms.
- responsible for the distribution, installation, operations, and troubleshooting of the site distributed computing environment.
- participate in hardware/software projects and deployment plans.
- We analyse work group systems and recommend solutions.
- Execute production processes and perform and manage server/environmental changes.
- Manage virus protection procedures on the server.
CANDIDATE REQUIREMENTS–
- B.Tech/M.Tech/M.E/MCA/BCA/MBA
- Experience: Freshers(20/21/2022)
- Benefits:-
Bonus Program
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
IMPORTANT POINTS:-
- You should have excellent communication skills as you will work in help desk ticketing environment.
- Exposure to ITIL Policies and Procedures, specifically Incident, Request, Knowledge, and Problem Management, will be an advantage.
- Knowledge of Office 365 Administration and 365 Applications—Word, Excel, PowerPoint, Outlook
- Shift : Rotational 24/7
