Natwest Group Careers 2023: hiring freshers for the role of Customer Service Analyst. if you are Interested and Eligible. The detailed eligibility and application process are given in below.
Natwest Group Recruitment Details 2023:-
Company: Natwest Group
Job Role: Customer Service Analyst
Qualification: Bachelor’s/Master’s Degree
Batch: 2021/2022/2023/2024
Experience : Freshers
Salary: Upto ₹6 LPA (Expected)
Job Location: Chennai/Gurugram, India
Last Date: ASAP
Key Responsibilities:-
- In this customer centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs
- You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
- This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank
- We’re offering this role at senior analyst level
Qualifications and Eligibility Criteria:-
- Authorising and investigating all transactions to defined KPIs
- Providing specialist support by monitoring and sharing MI
- Collecting and analysing the required information from the customers and businesses
- Reviewing processes which could be enhanced to improve the customer experience
Important Points:-
- An awareness of changes in trends, policies and regulations
- An understanding of our industry and its customers
- A thorough understanding of products, processes and banking systems
How to Apply?
All interested and eligible candidates can apply for Natwest Group online by the following link as soon as possible.
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Apply Link(Gurugram): Click here
Apply Link(Chennai): Click here