Amazing Opportunity
Wipro is Conducting placement drives
for the position of Administrator
in Hyderabad/Pune, India.
Wipro Recruitment 2022:-
Position: Administrator
Salary: 3.3 – 6 LPA*
Degree: Any Degree
Branch: Any Stream
Batch: 19/20/21/2022
Experience: Freshers/Experienced
Location: Hyderabad/Pune, India
Location: Hyderabad/Pune, India
JOB DESCRIPTION:-
- Ensure the appropriate operation and maintenance of the client’s network, server, system, storage platform, infrastructure, and other equipment by acting as a custodian on their behalf.
- Keep track of the number of tickets submitted (by phone, email, chat, or IMS), and make sure they are resolved correctly and within the allotted time.
- Accept and resolve the high priority tickets and services right away.
- installing and setting up hardware and software needs based on service requests
- Needs to achieve100% timeliness compliance, managing client expectations, and preventing any escalation of issues.
- Access applications and users in accordance with customer needs and requests to ensure prompt resolution
- Follow each ticket from acceptance through resolution according to the customer-specified deadline.
- Keep regular backups of crucial data, logs, and management resources
IMPORTANT POINTS:-
- Examine the record that Chat BOTS compile and make sure that any service requests and issues are promptly answered.
- Expert Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies, and boundaries) and performing problem-solving in a complex environment – Competent Technical Knowledge – Knowledge of the various devices/networks/etc. which the administrator must service – Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control, and reduce risk
- knowledgeable about the required competencies. regularly exhibits (in-parts) while receiving little assistance or direction.
- Needs to have the all round mindset of the team work without direction and needed to extends the competency to challenging and uncharted scenarios as required.
ABOUT COMPANY:-
At Wipro, we want to provide a wide range of opportunities to professionals who will serve as our subject matter experts for change – impulses who are torchbearers of our tenacity to succeed and rethink the boundaries of development to make our clients productive. Our hiring process is focused on bringing in talented professionals for the company. creates organizational competence in the competency area by coaching others. identifies that competency and acts as a significant resource for it throughout the whole organization. At no point in the hiring process does Wipro impose a fee, and neither have agencies or partners been given permission to do so. Please let us know if you come across any shady mail, ads, or anyone offering positions at Wipro.
You should go no further if you are knowledgeable about the mission for significance in IT and seeking compelling opportunities to comprehend your inner fire.
